Privacy Policy
Last updated: 05/05/2025
At Rewind Bar & Grill, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you interact with us—whether online, through our website, by phone, or in person at our venue.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, email address, phone number, booking/reservation details, or feedback you provide.
Usage Data: Website browsing data (pages visited, time spent, device type, browser).
Marketing Preferences: Information provided when you subscribe to our newsletter, promotions, or event alerts.
2. How We Use Your Information
We use your information to:
Confirm and manage table or event bookings.
Respond to enquiries or customer service requests.
Improve our website and guest experience.
Send you promotions, events, updates, and offers (with your consent).
Comply with legal obligations.
3. Sharing Your Information
We do not sell, rent, or share your personal data with third parties, except when:
Required by law or legal process.
Working with trusted service providers (e.g., booking systems or email platforms) who assist us in running our business and agree to keep your data secure.
4. Cookies & Tracking
Our website may use cookies and similar tracking technologies to enhance your browsing experience. You can modify your browser settings to block or alert you about these cookies, but some parts of the site may not work properly as a result.
5. Data Security
We take appropriate security measures to protect your personal information from loss, misuse, or unauthorized access. However, no digital platform is 100% secure, and we cannot guarantee absolute data safety.
6. Your Rights
You have the right to:
Request access to the personal data we hold about you.
Ask us to update or correct your information.
Withdraw your consent for marketing communications at any time.
Request deletion of your data, subject to legal obligations.
7. External Links
Our website may include links to third-party sites (e.g., delivery partners, social media, event platforms). We are not responsible for the privacy practices or content of those sites.
8. Updates to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated date. We encourage you to review this policy periodically.
9. Contact Us
If you have questions about this Privacy Policy or how your data is handled, please contact us:
Email: [email protected]
Address: 697 Tshabangu Str, Emfihlweni Sec, Tembisa. 1632
Phone: +27 (0)11 972 0019